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Questions You May Have

We collected the most common questions we get. If you don't find what you are looking for feel free to contact us.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected. Domestic orders within the United States typically arrive within 2–8 business days after processing.

Can I track my order?

Yes. Once your order has shipped, tracking information will be provided when available so you can follow your delivery.

What is your return policy?

We accept return requests within 30 days of delivery. To start a return, please contact us within this timeframe and provide details about the issue.

How can I contact customer support?

You can reach our customer support team through the contact form or email provided on our website. We aim to respond as quickly as possible.

Is my payment information secure?

Yes. All payments are processed through secure, encrypted third-party payment providers. We do not store your payment details.

What if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us promptly with your order details and we’ll work with you to resolve the issue.

Can I change or cancel my order after placing it?

We process orders quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible after placing your order and we’ll do our best to help.

Do you offer international shipping?

Yes, international shipping may be available depending on your location. Shipping times and costs vary by destination and will be shown at checkout when applicable.